Giving feedback in a constructive and specific way

Giving feedback is an inevitable part of the business environment, but also of everyday life. Quality feedback allows us to improve our perfomance, improve communication and develop as people.

TEACHING METHOD:

in classroom

LANGUAGE:

Croatian / English

DURATION:

8 hours

START DATE:

30th of September 2023

PRICE:

300 EUR + VAT per person (lunch is included in the price)

EARLY BIRD:

(till the 22th of September 2023) = 200 EUR + VAT per person

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Contact Us for more information

ABOUT THE LECTURER: Dunja Vuković, M.PSYCH. HR CONSULTANT

I have a Master's Degree in Psychology and I gained my 12-year experience working as a Psychologist in Human Resources. I worked for large financial institutions in the Banking and Auditing sectors, as well as in the IT industry and Advertising industry. Particulary I gained experience as an HR consultant, where I had contact with various industries, on various HR projects. Currently, I am working as an HR Manager in a company with 150 employees.

I am a certified NLP Leadership practitioner and NLP Coach. I also have a first-level degree of behavioral – cognitive therapy.

My motto is that each of us can and should be satisfied at the job where we spend most of our day. Therefore, this guiding thread is also embedded in the HR practices and processes that I help to create, as well as in the trainings, coaching and selections that I hold.

Education content:

Why is feedback important?
Beliefs that people may have about feedback – positive and negative.
My belief about feedback – exercise.
Working to change beliefs – the Johari window model
Types of feedback that exist and which type of feedback is applied when
Constructive feedback vs. Non-constructive feedback
The main conditions that must be met in order for feedback to be constructive.
How to recognize situations/behaviors that need feedback.
Exchanging constructive feedback: the importance of preparing for feedback
Tools used for as specific feedback as possible
Two-way communication; how to avoid blaming when giving feedback
Non-verbal situation management
Dealing with emotions (own and from another person)
Follow-up on feedback

For who is the education intended for:

This education on giving feedback in a constructive and specific way is intended for everyone who wants to improve their interpersonal skills and learn how to properly give feedback that will be accepted and useful. Regardless of whether you are a manager, leader, employee, student or simply a person who wants to improve their communication skills, this education will provide you with tools and techniques that will help you provide quality feedback in a constructive and specific way.

Apply now

Contact us

Feel free to contact us with any questions or concerns you may have, and we will get back to you as soon as possible.

Give us a call

+385 21 243 527

Send us an email

info@scaleupoffice.com

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